24 May 2019

3-minute limit on hold for some customer service calls

Had your fill of elevator music?  No more waiting on the line for half an hour or longer!  As of 12 December 2012, certain customer service calls to businesses must be answered within 3 minutes or they call you back.

Calculate savings with Golan Telecom, HOT Mobile, Rami Levy, Home Cellular

Use the No Fryers calculator to find out whether Golan Telecom, Home Cellular, HOT Mobile, or Rami Levy Communications are right for you!

Buy more online tax free; More about import taxes

You have been waiting for this moment for weeks now, and the blessed day has finally arrived.  You can finally order online without having to shell so much out to the tax man. 

Returning goods, cancelling services for cash

Consumers may return purchases or cancel services for a refund.  However, one must take into account lots of details and exceptions.

Rav-Kav card in Jerusalem, kartisiyot still good for now

The Rav-Kav card has come to Egged.  But, you can relax knowing that your multi-ride tickets (כרטיסיות / kartisiyot) are still usable.

Low-use Cellcom customers save with ‘secret’ plan

Have a Cellcom cell phone line you don’t use much but aren’t ready to give up?  A ‘secret’ plan can keep your line open and save cash.

No exit fees for TV, internet, phone, & int’l calling

Exit fees are going the way of the dodo.  No fees to leave your TV, internet, phone, and international calling providers!