2 August 2014

Gas masks delivered to your door

Want to receive your gas mask quicker and at a time of your choosing?  Believe it or not, it’s possible through the Israel Postal Company.

Home delivery service is available for 25 NIS for 1 or 2 masks or 40 NIS for 3 or more masks.

  • Have your ID card (תעודת זהות) with the information of your spouse and children, your credit card, and your calendar with you when you call.
  • Call *2237 or 171 or 03-713-3830, Sunday through Thursday 07:00 – 22:00 or Friday 07:00 – 14:00
  • For English, press 2, then 3
    UPDATE 22 November 2011: Wait for the appropriate voice prompts and select the appropriate options (3, 3, 1).
  • The representative will schedule a time for delivery within a couple of weeks
    UPDATE 28 August 2013: When I ordered a new mask, it was delivered within 3 days.

UPDATE 28 August 2013: You can ask for a call back by filling in a web form.  If you use this form, please share your results in the comments.

I did this a few months back, and it worked out really well.  The masks were delivered at the appointed time, and the delivery person even gave a demonstration of how to put on the mask.

Be prepared, and hope that we never have to use them!



  1. Susan Hirsch says:

    Re: Gas masks—-
    I ordered gas masks & gave my card card info. at the time of ordering. The masks were delivered the following week. I have now received a 25 nis bill from the Israeli Postal Service (eventhough the 25 nis billing appears on my credit card record). My daughter told me the postal service tried to bill her & her husband (each) even after they paid the 25 nis fee via their credit card; they have ignored their bill & advised me to do the same. Has this happened to anyone else?

    • Susan, are you certain that the letter you got is a bill and not a receipt? We did, in fact, receive a notice in the mail afterwards which was only a receipt.

  2. has anyone succeeded on ordering the gas masks via this service over the past day or so? i have not been able to get thru at any of the numbers…thanks

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